Welcome to Our Official Website!
We are delighted to welcome you to the official website of our medical institution.
Our polyclinic is one of the largest multidisciplinary outpatient healthcare facilities in the Bostandyk District of Almaty, providing comprehensive medical services to the population registered with our institution. We are staffed by highly qualified healthcare professionals and equipped with modern medical technology to ensure high-quality patient care.
Our patients are entitled to receive medical services within the framework of the Guaranteed Volume of Free Medical Care (GVFMC) and the Mandatory Social Health Insurance (MSHI) system.
In accordance with the Strategic Development Plan of City Polyclinic No. 4, a Municipal State Enterprise on the Right of Economic Management under the Public Health Department of Almaty, our mission is to improve the health and life expectancy of the population through effective disease prevention, high-quality diagnosis, treatment, habilitation, and rehabilitation.
Our vision is to be a socially oriented healthcare organization that delivers high-quality, patient-centered outpatient care by implementing modern approaches to prevention, diagnosis, treatment, and rehabilitation, promoting intersectoral collaboration, adopting innovative medical practices and hospital-substituting technologies, and encouraging individuals to take greater responsibility for their own health.
On our website, you can learn about our key areas of activity, the work of each department, our team of medical professionals, and submit any questions you may have.
Dear Patients!
We are always pleased to provide you with high-quality medical care and services.
BIOGRAPHY
Bakyt Kustaevich Utaganov
Education
2000–2006 – Bachelor’s Degree in Pediatrics, S.D. Asfendiyarov Kazakh National Medical University.
2006–2007 – Internship in Pediatrics, S.D. Asfendiyarov Kazakh National Medical University.
2010–2012 – Residency in Infectious Diseases, S.D. Asfendiyarov Kazakh National Medical University.
2020–2021 – Master’s Degree in Public Health, Kazakhstan School of Public Health (KSPH).
2024 – Certification Course in Healthcare Management, S.D. Asfendiyarov Kazakh National Medical University.
Professional Qualifications
- Healthcare Manager
- Public Health Specialist
- Infectious Disease Physician (Adults), Highest Qualification Category
- Pediatrician
Professional Experience
2007–2010 – Pediatrician, Central District Polyclinic of T. Ryskulov District, Zhambyl Region.
2011–2012 – Infectious Disease Physician, Almaty City Children’s Clinical Infectious Diseases Hospital No. 1.
2012–2015 – Assistant Professor, Department of Infectious and Tropical Diseases, S.D. Asfendiyarov Kazakh National Medical University.
2015–2019 – Head of the Department and Infectious Disease Physician, I. Zhekenova Almaty City Clinical Infectious Diseases Hospital.
2019–2020 – Deputy Chief Physician for Medical Affairs, I. Zhekenova Almaty City Clinical Infectious Diseases Hospital.
2020–2023 – Deputy Chief Physician for Strategic Development, Almaty City Emergency Hospital.
2023–2025 – Deputy Director for Medical Affairs, Almaty City Emergency Hospital.
Awards and Honors
- Letter of Appreciation from the Ministry of Healthcare of the Republic of Kazakhstan (2018) for personal contribution to protecting the health of the citizens of the Republic of Kazakhstan and for dedicated professional service.
- Badge of Honor “For Contribution to Healthcare Development”, Ministry of Healthcare of the Republic of Kazakhstan, Order No. 271 dated May 4, 2020.
- State Medal “People’s Gratitude”, awarded by the President of the Republic of Kazakhstan on June 19, 2020.
- Letter of Appreciation from the President of the Republic of Kazakhstan (November 2022) for significant contribution to the preparation and conduct of the Presidential Election campaign.
- Medal “For Contribution to the Development of the Hospital”, awarded by the Director of Almaty City Emergency Hospital, Order No. 622-ls dated June 10, 2025.
- Badge of Honor “Excellence in Healthcare” (“Densaulyq Saqtau Isinin Uzdigi”), Ministry of Healthcare of the Republic of Kazakhstan, Order No. 18 dated October 13, 2025.
